# Silvane

> Silvane is an AI automation agency for Indian SMEs. It builds AI teams (agents and automations) for marketing, sales, analytics, data, customer support, operations and HR, specialist services such as WhatsApp AI agents, AI calling and voice agents, CRM setup, AI video ads, AI SEO/GEO, n8n workflow automation and custom AI agents, plus AI consulting and AI training.

Key facts:
- Silvane is an AI automation agency for Indian SMEs, based in Gurugram, Haryana, working across India (mostly remote, on-site where needed).
- Founder: Harsh Mehndiratta, who led the AI program across 60+ centres at Vetic (analytics, data and operations automation), ran ads for 50+ restaurant partners at Zomato and built GTM automation in Gamezop's Founder's Office. LinkedIn: https://www.linkedin.com/in/harsh-mehndiratta-770813216/
- Engagement: 1-week AI audit, then a 2–6 week build, then an optional monthly managed service and team training.
- Pricing (INR, GST extra): discovery call + AI audit ₹199 for founding members while seats last (normally ₹15,000); build from ₹50,000 (fixed quote); managed service from ₹40,000/month; AI training ₹25,000/day for up to 25 people. Software licences, WhatsApp/Meta message charges, telephony and AI usage are paid to vendors at cost.
- Languages: English and Hindi (agents also handle Hinglish).
- Works with WhatsApp Business API, Meta and Google Ads, GA4, HubSpot, Zoho CRM/Bigin, Salesforce, Tally, Zoho Books, Shopify, Razorpay, Google Workspace, Microsoft 365, BigQuery, Postgres, Looker Studio, Power BI, n8n, Make, Zapier, Vapi, Exotel, Claude, ChatGPT.
- Contact: WhatsApp +91-9306643511, email harshmehndiratta17@gmail.com, website https://silvanelabs.com/
- Silvane is new and is onboarding its first founding-member clients; case figures on the website come from the founder's own previous roles, not Silvane clients.

## AI teams
- [AI marketing team](https://silvanelabs.com/services/ai-marketing-team): An AI marketing team is a set of AI agents and marketing automation workflows that draft content, produce ad variants, run WhatsApp and email flows and compile performance reports, with a human marketer approving what goes live. It does the back-office work of a performance marketing agency inside your own ad accounts and tools, so you keep the data and the learnings.
- [AI sales team](https://silvanelabs.com/services/ai-sales-team): An AI sales agent is software that captures, qualifies and follows up leads automatically. It replies on WhatsApp or email within seconds, asks qualifying questions, updates your CRM and tells your team who to call next. It does not replace salespeople; it makes sure no lead waits and no follow-up is forgotten.
- [AI analytics team](https://silvanelabs.com/services/ai-analytics-team): An AI analytics team builds the dashboards, daily MIS and KPI alerts your business runs on, in Power BI, Looker Studio or Google Sheets, and keeps them refreshing automatically. It is like hiring a Power BI developer and a Looker Studio dashboard specialist together, plus an AI layer that lets you ask your data questions in plain English.
- [AI data team](https://silvanelabs.com/services/ai-data-team): An AI data team builds and maintains the pipelines that move data from your billing, CRM, ad and spreadsheet tools into one warehouse, cleans and de-duplicates it, and checks its quality every day. The result is one trusted source of truth that dashboards, reports and AI agents can all read from.
- [AI support team](https://silvanelabs.com/services/ai-customer-support): AI customer support uses AI agents on WhatsApp, website chat and phone to answer common questions, check order status, book appointments and route complaints, handing over to a person with full context when needed. Unlike an old menu-based WhatsApp chatbot, it understands free-text questions in English, Hindi and Hinglish and answers from your own policies and data.
- [AI operations & finance team](https://silvanelabs.com/services/ai-operations-finance): Document AI uses OCR and large language models to read invoices, bills, bank statements and purchase orders, pull out the fields that matter and enter them into accounting software such as Tally or Zoho Books. Paired with automated payment reminders and reconciliation, it takes most of the manual keying out of the back office.
- [AI HR & admin team](https://silvanelabs.com/services/ai-hr-admin): AI HR automation handles the repetitive people work: attendance and late-mark reports, incentive and payout calculations, onboarding paperwork, resume screening and answers to policy questions. It sits on top of your existing HRMS or payroll software, so you keep your system of record and remove the spreadsheets around it.
- [AI consulting & strategy](https://silvanelabs.com/services/ai-consulting-strategy): AI consulting services help a business decide where to use AI, what it will cost and what return to expect. At Silvane that means an AI opportunity audit of your processes, a roadmap sequenced by payback, build-or-buy advice on tools, a data readiness review and an AI-use policy for your team.
- [AI training](https://silvanelabs.com/services/ai-training): AI training for employees teaches your team to use tools like ChatGPT, Claude, Gemini and NotebookLM safely and well on their actual work: writing, analysis, research, customer replies and reporting. Silvane runs hands-on, role-wise workshops in English or Hindi and leaves every team with a prompt playbook and data-safety rules.

## Specialist services
- [AI calling & voice agents](https://silvanelabs.com/services/ai-calling-voice-agents): An AI calling agent, also called an AI voice agent, is software that talks on the phone like a trained caller. It answers inbound calls as an AI receptionist, makes outbound reminder, follow-up and qualification calls, understands Hindi, English and Hinglish, and logs a summary of every call in your CRM. When a caller needs a person, it transfers the call with context.
- [WhatsApp automation & AI agents](https://silvanelabs.com/services/whatsapp-automation): WhatsApp automation means using the WhatsApp Business API to send and answer messages automatically. An AI agent replies to customer questions, takes orders and bookings, sends payment links and runs broadcast and follow-up flows, while your team handles the chats that need a person. It runs on your verified business number through a Meta-approved provider.
- [CRM setup & automation](https://silvanelabs.com/services/crm-setup-automation): CRM setup and automation means choosing the right CRM software, configuring it around your sales process and connecting it to WhatsApp, ads, calls and email so leads and updates flow in on their own. We work as Zoho CRM and HubSpot consultants: we migrate your data, build pipelines and automation rules, and add AI that writes call summaries and next steps so nobody has to type them.
- [AI video & ad creatives](https://silvanelabs.com/services/ai-video-ad-creatives): AI video generation uses generative models to create or edit video from product photos, raw clips, scripts and voice-overs. For brands, it means producing Reels, product videos and UGC-style ads in many variants every week, much faster than arranging a traditional shoot, so you can test more creatives on Meta and YouTube.
- [AI SEO & AI-search visibility](https://silvanelabs.com/services/ai-seo-geo): Generative engine optimization (GEO) is the practice of making your business easy for AI assistants like ChatGPT, Gemini, Perplexity and Claude to find, understand and cite. Together with answer engine optimization (AEO) and classic SEO, it covers answer-first pages, structured data, crawler access and consistent facts across the web, so you appear in search results and in AI answers.
- [AI workflow automation (n8n, Make, Zapier)](https://silvanelabs.com/services/ai-workflow-automation): AI workflow automation connects the apps your business uses so data and tasks move between them automatically, with AI steps that read emails and PDFs, classify requests, draft replies and make simple decisions. We build it on n8n, Make or Zapier, so every workflow is documented and editable rather than a black box.
- [Custom AI agent development](https://silvanelabs.com/services/custom-ai-agents): A custom AI agent is software built around a large language model that can read your documents, use your tools such as email, CRM, spreadsheets and databases, and complete multi-step tasks towards a goal, with guardrails and human approval for important actions. Unlike a generic chatbot, it is designed for one specific workflow in your business and measured against it.

## Guides
- [How much does a WhatsApp AI agent cost in India?](https://silvanelabs.com/guides/whatsapp-ai-agent-cost-india): A WhatsApp AI agent in India has three kinds of cost: a one-time build (at Silvane, from ₹50,000), a monthly running cost (managed from ₹40,000 a month, or your own team's time) and usage charges you pay directly, namely Meta's per-message fees for template messages, your WhatsApp provider's platform fee and AI model usage. Replies inside the 24-hour customer service window are not charged by Meta.
- [AI calling agents in India: how they work, what they cost and the rules](https://silvanelabs.com/guides/ai-calling-agent-india): An AI calling agent is a voice AI that answers and makes phone calls in natural Hindi, English or Hinglish. Indian businesses use it as an AI receptionist for inbound calls and for outbound reminders, follow-ups and lead qualification, with every call summarised in the CRM. The cost is a one-time build plus per-minute telephony and AI usage, and outbound calling must follow TRAI's commercial communication rules.
- [n8n vs Make vs Zapier: which workflow automation tool should an Indian SME use?](https://silvanelabs.com/guides/n8n-vs-make-vs-zapier): For most Indian SMEs: choose Zapier for the fastest setup and the largest app library, Make for visual multi-step workflows at a lower cost per step, and n8n when you want to self-host for data control and predictable cost at high volume. All three support AI steps; the deciding factors are volume, data sensitivity and who will maintain the workflows.
- [Zoho CRM vs HubSpot: which CRM is better for a small business in India?](https://silvanelabs.com/guides/zoho-crm-vs-hubspot-india): For most small businesses in India, Zoho CRM, or the simpler Zoho Bigin, is the better value: rupee pricing with GST invoices, Indian data centres and strong integrations with WhatsApp, Indian telephony and Zoho Books. HubSpot is the better choice when ease of use and inbound marketing automation matter most and you are comfortable with costs that rise quickly on higher tiers.
- [What is generative engine optimization (GEO)?](https://silvanelabs.com/guides/what-is-generative-engine-optimization): Generative engine optimization (GEO) is the practice of making your content easy for AI assistants such as ChatGPT, Gemini, Perplexity and Claude to find, trust and cite when they answer a question. It builds on SEO, because AI answers often draw on web search results, and adds answer-first writing, clear facts, structured data, crawler access and mentions on sources AI systems trust.
- [How to choose an AI automation agency in India](https://silvanelabs.com/guides/choose-ai-automation-agency-india): Choose an AI automation agency that starts with an audit of your processes, quotes a fixed price for clear outcomes, builds inside your own accounts, can show work it has actually done and trains your team to own what it builds. Be wary of agencies that lead with tools instead of your problem, promise guaranteed results or keep your automations locked in their own accounts.

## FAQ
- What does Silvane actually do? We set up AI that does the repetitive work in your business, like answering leads on WhatsApp, building reports, posting marketing and chasing payments. We build it on the tools you already use, train your team, and keep it running.
- What is an AI automation agency? An AI automation agency sets up AI agents and automated workflows that take over repetitive work, such as lead replies, reports, invoice entry and reminders, on the tools a business already uses. Silvane is an AI automation agency for Indian SMEs, based in Gurugram and working across India.
- We don't have a tech team. Can we still do this? Yes. That is who we build for. You never touch code; we set everything up and train one or two people to own it.
- How much does it cost? It starts with a discovery call, which is specially priced for founding members. Building an AI team starts from ₹50,000 and running it from ₹40,000 a month, always as a fixed quote. Full details are on our pricing page.
- How fast will we see results? Most first automations go live within two to six weeks of the discovery call.
- Will AI replace my staff? That isn't the goal. We remove copy-paste work so your people spend their time on customers, sales and decisions.
- Is our data safe? We sign an NDA, build inside your own accounts and use business AI plans that don't train on your data.
- Do you build WhatsApp AI agents and AI calling agents? Yes. We set up the WhatsApp Business API with an AI agent that answers, takes orders and books, and AI voice agents that answer and make calls in Hindi and English.
- Do you only work with businesses in Gurugram? No. We are based in Gurugram and work with businesses across India, mostly remotely, with on-site workshops and visits where needed.
- Do you set up CRMs like Zoho CRM or HubSpot? Yes. We choose, set up and automate Zoho CRM, Zoho Bigin, HubSpot or Salesforce, migrate your data and connect it to WhatsApp, ads, calls and email.

## Optional
- [Pricing](https://silvanelabs.com/pricing): ₹199 discovery call (founding members), builds from ₹50,000, managed from ₹40,000/month, training ₹25,000/day
- [Full text of all service and guide pages](https://silvanelabs.com/llms-full.txt)
- [Home](https://silvanelabs.com/): overview, founder's case studies, pricing and contact